Focus on the patient experience
Crowded, impersonal waiting rooms, cold, sterile examination suites and impolite staff – all too often the environment you find yourself in when visiting a hospital or outpatient clinic.
This can change. Visionary professionals working closely with Philips have taken the position that as a patient you are truly a ‘customer’. Outstanding service and relaxing surroundings are the rule.
Now you can be greeted with a smile, given a terrycloth robe and escorted into an MR, CT or digital mammography exam suite that comforts like no other.
Healthcare News: Get ready for a unique medical experience
It’s the personal attention and thoughtful amenities that help all visitors to this Philips designed imaging center feel relaxed and at ease
Excellence in Pediatric Imaging – Dr. John Anastos
Taking a scary exam experience and making it fun for kids
Patient Story: “They made it a very simple process and that’s key”
– Christian Micor
“When you go to a hospital you expect to stand in a long line to register. You expect a trying time. This is a complete 180o turnaround.”
Exam Guide: Magnetic resonance imaging
You’ve heard it’s a big, noisy magnet of some sort.
But what is an MRI and how does it work?
Resources: Nervous about an exam?
10 things you can do for a more relaxing diagnostic procedure in the hospital
or outpatient clinic
Site of the month: Advocate Imaging Specialists Wilmette Center
A unique environment designed from the ground up to cater to the patient
as a customer, not a number.
+ Last month: Preventing Sudden Cardiac Death (SCD)
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Helpful tip
Help your doctor help you by providing specifics about your ailment – what the symptom is, when it started, when it occurs, how long it lasts, how often you have it.
